Marker don't show in element cell (csv file)

[Wan-umaidah]

I used mind monitor to measured raw EEG. A Marker [1,2,3,4,5] that i pressed during measurement did not appear in element cell in (csv file). How should I solve this problem?

[James]

Are you sure? Please send me the file.

[Wan-umaidah]

Are you sure? Please send me the file.

I could not attach csv file on here because it shown "Invalid file extension"
So, I have already captured my csv file at element cell (There are just eye blink , but there are no marker button [1,2,3,4,5] that I pressed during measurement).

[James]

I meant email it to me
Are you sure you pressed the button? Maybe you missed the button with your finger.

[Wan-umaidah]

I meant email it to me
Are you sure you pressed the button? Maybe you missed the button with your finger.

Mr.James, I can not drag my file to sent in your email and there are no the option to add file in sent email feature
I am sure because I test on both my tablet and phone. The result is same (there are no marker that i pressed).

[James]

Email Support@Mind-Monitor.com

[Wan-umaidah]

Email Support@Mind-Monitor.com

I have already sent my file to your email

[James]

There are two markers in the file you emailed. Search for "/Marker" in the Elements column.

[James]

Here is what your data looks like when rendered online at https://mind-monitor.com/Chart.php. You can see M1 and M2 where your markers are

markers.png (197.54 KiB) Viewed 3678 times

[Wan-umaidah]

Many thanks to Mr. James for helping and suggestion ^^